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Terms & Conditions

Click & Collect

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Pick up haircare product orders for FREE in Queenstown. Please call us on 03 441 4746 to arrange a pickup time / location.

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Shipping

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New Zealand only
Shipping Flat Rate – $5.0

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Availability

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Our stock levels are constanly changing due to store sales. If the item(s) you ordered are not available we will get in touch.
 

Returns Policy

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Please include your details and order number for a prompt turnaround. We recommend any returns be sent with a tracked and insured courier service as we cannot be responsible for items lost or damaged in transit to us.
 

Refunds

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We aim to process all customer refunds as quickly as possible. Upon receipt of your return package to the store, we will process your refund within 7 days. Refunds will be credited to your original method of payment.​​​​

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